Privacy Policy

Amped Up Electrical Ltd ("we", "our", "us") provides domestic and commercial electrical services across the UK.

For the purposes of data protection law, we are the data controller of your personal information.

Contact details:

Amped Up Electrical Ltd
Email: support@ampedupelectrical.co.uk
Website: www.ampedupelectrical.co.uk

We may collect and process the following personal information:

• Name
   
• Address
   
• Email address
   
• Telephone number
   
• Details about the electrical services you require
   
• Payment information (where applicable)
   
• Website usage data (via cookies)
   

We only collect information necessary to provide our services.

We collect information when you:

• Contact us via phone, email, or contact form
   
• Request a quote
   
• Book our services
   
• Interact with our website
   
• Leave a review
   

We use your personal data to:

• Provide electrical services
   
• Respond to enquiries
   
• Provide quotations
   
• Process payments
   
• Maintain records for tax and legal purposes
   
• Improve our website and services
   
• Comply with legal obligations
   

We do not sell or rent your personal data.

Under UK GDPR, we process your information on the following legal bases:

• Contractual necessity (to provide services)
   
• Legitimate interests (business administration and improvement)
   
• Legal obligation (tax and accounting requirements)
   
• Consent (where required, such as marketing)
   

We may share your data with:

• Accountants
   
• Payment processors
   
• IT service providers
   
• Legal or regulatory authorities (if required by law)
   

All third parties are required to respect the security of your personal data.

We retain personal data only for as long as necessary:

• Financial records: minimum 6 years (HMRC requirement)
   
• Enquiries: up to 12 months if no work proceeds
   
• Completed job records: as required for warranty and compliance
   

Under UK data protection law, you have the right to:

• Access your personal data
   
• Correct inaccurate data
   
• Request deletion
   
• Restrict processing
   
• Object to processing
   
• Data portability
   
• Withdraw consent at any time
   

To exercise your rights, contact: support@ampedupelectrical.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

We take reasonable steps to protect your personal information from:

• Loss
   
• Misuse
   
• Unauthorised access
   
• Disclosure or alteration
   

Our website may use cookies to:

• Improve user experience
   
• Analyse website traffic
   

You can control cookies via your browser settings.

If you use Google Analytics or similar, you may wish to add a cookie banner.

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.